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Participation About Absher

Service Level Agreement

The ministry of interior (MoI) confirms its keenness to make e-services available on Absher platform at all times. MoI presents here a list of eservices that meet the specified standards with a commitment to the maximum time for providing the service, bearing in mind that such a time does not include completing the deficiencies if the user does not provide all the required information nor does it include the time taken to process transactions by a third party such as other government agencies in case the transactions nature so requires.

For more information about all the available eservices, please visit the eServices Directory through the following link: Click here

Passport Services

eServicesTotal Time (Business days)Service Availability
Issuing the Saudi Passport immediate7/24
Renewing the Saudi Passport immediate7/24
Travel Permits for Family Members immediate7/24
Renewal of Iqama (Residence Permit) immediate7/24
Issuance of Iqama (Residence Permit) immediate7/24
Issuance of Exit/reentry or Final Exit Visa immediate7/24
Extend Exit/reentry Visa for Sponsorees outside Kingdom immediate7/24
Cancellation of Exit/reentry or Final Exit Visa immediate7/24
Issuing Final Exit Visa during Probationary Period immediate7/24
Extension of Visit Visa immediate7/24
Authorization to Receive Female Workers Arriving for Work immediate7/24
Reporting Domestic Workers' Absence from Work immediate7/24
Transfer of Domestic Workers Services immediate7/24
Update Passport Information for Residents immediate7/24
Book an Appointment immediate7/24
Requesting Permit to Enter Makkah during Hajj Season for Domestic Workers immediate7/24
Muqeem Print Request immediate7/24
Renewing Passport for Persons under 10 years of age who do not have Fingerprints in the System immediate7/24
Parents' Requirements Regarding their Consent immediate7/24
Public Query Health Insurance Validity (For Residents) immediate7/24
Public Query of Exit/reentry Visa Status immediate7/24
Query Travel Log Information immediate7/24
Query Iqama Expiry Service immediate7/24
Query Hajj Eligibility immediate7/24
Query Border Number immediate7/24
Query Resident Report immediate7/24
Display Sponsorees immediate7/24

Traffic Services

eServicesTotal Time (Business days)Service Availability
Vehicle Registration License Renewal immediate7/24
Appointment Service immediate7/24
Online Plate Auction immediate7/24
Cancel Vehicle User immediate7/24
Add Vehicle User immediate7/24
Vehicle Repair Permit Issuance immediate7/24
Query Traffic Violations immediate7/24
Public Query Vehicle Insurance Validity immediate7/24
Query Reserved Vehicles immediate7/24
Driving License Information immediate7/24
Query Traffic Violations for Visitors immediate7/24

Expatriate Affairs Services

eServicesTotal Time (Business days)Service Availability
Book an Appointment immediate7/24
Public Query Labor Importation immediate7/24
Labor Importation Information immediate7/24

Civil Affair Services

eServicesTotal Time (Business days)Service Availability
Reporting Missing Documents immediate7/24
Request Replacement Document immediate7/24
Book an Appointment immediate7/24
Bayanati immediate7/24
Introduce Family Member Service immediate7/24
Register Newborn Service immediate7/24
Issuing Family Register immediate7/24
Family Register for Mothers immediate7/24
National ID Renewal Service immediate7/24
Query NIN Expiry immediate7/24

General Directorate of Prisons

eServicesTotal Time (Business days)Service Availability
Furijat immediate7/24
Prison Appointment System immediate7/24

Public Security

eServicesTotal Time (Business days)Service Availability
Police Appointment immediate7/24
Criminal Record immediate7/24
Weapon License Renewal immediate7/24
Weapons Inquiry immediate7/24

Hajj Ministry

eServicesTotal Time (Business days)Service Availability
Printing Hajj Permits by Pilgrims immediate7/24
Cancelling Hajj Permits by Pilgrims immediate

General Services

eServicesTotal Time (Business days)Service Availability
Reset Password immediate7/24
Qabul Service immediate7/24
Document Postal Delivery immediate7/24
Identfy Mobile Number for Tawakkalna App immediate7/24
Property Owning for non-Saudis immediate7/24
Absher Reports Service immediate7/24
Query Available Funds immediate7/24
E-inquiries about Travel Restrictions and Services immediate7/24
Query Absher Reports Service immediate7/24
Query General Fines immediate7/24

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