Statistics of Platform

Content statistics

Highest rated content

Content	Rating	Number of rating
undefined	89%	3444
How can I activate my account in Absher platform through Bank AlJazira?	88%	687
Digital Identity Management and Activation Channels	88%	30254
How can I activate my account in Absher platform through Al Rajhi Bank?	87%	37614
Request Replacement for damaged Id	87%	819

Lowest rated content

Content	Rating	Number of rating
FAQs	10%	2507
Contact Us	17%	210
FAQs	21%	9434
FAQs	24%	120
Contact Us	28%	3637

Visitor feedback statistics

Number of responses 1514890 Page that was rated

Responses to the question "Did you benefit from the information on this page"

Yes: 1103329

No: 411561

73%

Response details

Responses of visitor who answered "yes"

The page is useful and clear.	852787
I easily found the information I wanted.	410380
The page can easily be navigated.	341676
The content is well-written.	294583
Other reasons	48414

Responses of visitor who answered "no"

I could not find the information I wanted.	213919
The content is incomprehensible.	163200
I encountered technical problem.	72443
I had difficulty in reading the page.	35265
Other reasons	20529

Service statistics

Highest rated services

Service	Rating result	Number of rating
Driving license issuance	4 /5	153544
Public Query Resident ID Expiry	4 /5	74342
Public Query of Exit/Re-Entry Visa Status	4 /5	71434
Update Mobile Number	4 /5	64619
Renew Residence Permit Service	4 /5	55882

Lowest rated services

Service	Rating result	Number of rating
Dispute Traffic Violations	3 /5	14571
	3 /5	2596
Canceling Hajj Permits by Pilgrims	3 /5	1410
Tawasul Service	3 /5	923
Contact Us	3 /5	280

Service Performance Statistics

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