Statistics of Platform

Content statistics

Highest rated content

Content	Rating	Number of rating
undefined	89%	3447
How can I activate my account in Absher platform through Bank AlJazira?	88%	689
Digital Identity Management and Activation Channels	88%	31482
How can I activate my account in Absher platform through Al Rajhi Bank?	87%	37623
Request Replacement for damaged Id	87%	819

Lowest rated content

Content	Rating	Number of rating
FAQs	10%	2660
Contact Us	17%	231
FAQs	21%	9434
FAQs	25%	127
	28%	3638

Visitor feedback statistics

Number of responses 1519530 Page that was rated

Responses to the question "Did you benefit from the information on this page"

Yes: 1106850

No: 412680

73%

Response details

Responses of visitor who answered "yes"

The page is useful and clear.	855446
I easily found the information I wanted.	411833
The page can easily be navigated.	342777
The content is well-written.	295598
Other reasons	48656

Responses of visitor who answered "no"

I could not find the information I wanted.	214506
The content is incomprehensible.	163562
I encountered technical problem.	72679
I had difficulty in reading the page.	35341
Other reasons	20602

Service statistics

Highest rated services

Service	Rating result	Number of rating
Driving license issuance	4 /5	153567
Public Query Resident ID Expiry	4 /5	74374
Exit/Re-Entry Visa Status	4 /5	71458
Update Mobile Number	4 /5	64625
Renew Residence Permit Service	4 /5	55922

Lowest rated services

Service	Rating result	Number of rating
Dispute Traffic Violations	3 /5	14575
	3 /5	2596
Canceling Hajj Permits by Pilgrims	3 /5	1410
Tawasul Service	3 /5	931
Contact Us	3 /5	281

Service Performance Statistics

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