User's Guide

To enable users to issue or cancel authorization to another user (authorized person) to use specific services in Absher electronically.

An optional service enables travelers to create a travel request via Absher application (individuals), allowing the vehicle owner or their authorized driver to complete travel procedures through the King Fahd Causeway. This service includes registering travelers' data, verifying their eligibility and the vehicle's, and electronically paying bridge fees and insurance after submitting the travel request.

This service allows you to waive a traffic accident or object to a traffic accident percentage registered by Traffic or Najm

To enable users to add an actual user to one of their vehicles online.

The service enables the citizens and residents who are activated on Absher platform, to book an appointment at the traffic departments to execute any of the following services:
-Issue a driving license
-Print a vehicle repair permit
-Finalize traffic accident procedures
-Print a traffic accident report
-Issue a temporary driving permit
-Issue a replacement of a driving license
-Issue a replacement for a damaged/lost driving license
-Issue a replacement for a damaged/lost driving license
-Renew a vehicle registration license
-Finalize vehicle registration license procedures
-Print a data chip
-Scrap a vehicle
-Export a vehicle abroad
-Change vehicle's status
-Transfer vehicle ownership for cases that cannot be done through exhibitions and Absher
-Renew driving license
-Modify vehicle data
-Issue a replacement for a damaged/lost vehicle plate
-Issue permits/ traffic safety division
-Replace vehicle plates
-Print a traffic accident estimation sheet
-Traffic authorities’ procedures
-Training in driving schools
-(Driving assessment for someone who has a skill)
-Training in driving schools
-Request junior driving training (30 hours)
-Replace a foreign driving license - women

To enable the user to delegate another person to receive his female worker upon arrival for work.

To enable users to authorize others to review sectors and carry out transactions on their behalf.

This service allows the beneficiary to issue authorization for a citizen data document for a selected sector wiyhout need to visit civil affairs office.

To enable users to book an appointment with Istiqdam office to request admittance for their family members (wife and children).

To enable users to book an appointment, modify or cancell it through Absher platform.

To enable users to book an appointment for service at the passport department.

Enables citizens to authorize a governmental sector to view his or her authorized information with Civil Affairs.

To enable users to cancel vehicle user for his vehicle.

The service enables you to cancel Hajj permit for yourself, your family members and sponsored individuals. If your companions want to cancel their Hajj permits, they must log in to Absher and cancel them. And for those who cannot use Absher, permits can be cancelled through the civil affairs, for citizens, and passport department, for residents.

To enable users who have family members or domestic workers to cancel the exit/re-entry or final exit visa.

This service enables martyrs and injured families to initiate a request for offered services by providing the required documents and inputs as per the selected service, note that it is not possible to apply more than one request until the current request, if any, is completed

To enable the individuals to submit online and follow-up their complaints against prisons and detention centers in relation to the oversight role with respect to verifying the arrest legality or imprisonment or related to the prisoners or detainees’ privacy or the arrest of a prisoner in places that are not designated for detention.

This service enable individuals to request the criminal record certificate through the Absher Platform. If the individual wishes to obtain the criminal record certificate, he or she may visit the platform and then go to the requests, review, and print the certificate. They may also request to deliver the hard copy to the national address. Request previous applications can also be found during their validity period, which is 30 days, or rejected requests also.

This service allows issuance of a death certificate for a citizens' first-degree relatives: (father - mother - children - husband - wife) or for the employer if the deceased is a resident. Then, they can view formerly issued death certificates.

This service enables citizens and residents to view their digital documents

To enable Citizens and Residents to display all the Employees.

This eService allows disputing traffic violations registered by (General Department of Traffic) or any other authority authorized to apply the traffic system and its executive regulations.

The user can request postal delivery for some documents, which have been issued via Absher within specific days as following:

• Iqama issued within 90 days.
• Vehicle registration renewed within 90 days.
• For passport, if you did not request the postal delivery within the passport services (renewal or issuance services), you cannot request the delivery through this service.

To enable users to renew their driving license online.

The service allows the users to issue a driving license through Absher platform.

This service enables the employer to drop a worker who exit and did not return.

This service enable the user to issue an authorization to someone to visit sectors on your behalf.

To enable users to online inquire about travel restrictions and services registered to them and see the details.

This service enables beneficiaries to complete the bail procedures online without the need to visit the sector.

To enable the citizens and residents to extend the exit-reentry visa for the family members or domestic workers – who are outside the kingdom – online.

To enable user to request an extension of Family Visit Visa only.

To enable Saudi mothers to issue a family register.

It enables a user (citizen, resident, visitor) who does not have an authenticated account in Absher, and wish to register in Tawakkalna App, to identify his/her mobile number for Tawakkalna App.

The service enables users to report any suspicious activity or fraudulent transactions to the Financial Investigation Department.

To enable users to issue a residence identity «Iqama» for family member or domestic workers.

To enable an individual with members or domestic workers to issue an exit/reentry or final exit visa for them.

This service allows citizens and residents to electronically register the death of a family member, parent, or sponsored employee after the death has been electronically reported by the hospital.

This service is intended for Saudi citizens, to issue a national identity card for family member , considering the following procedures and pre-conditions.

This service enables you to add an authorized driver for the vehicle, were the authorized person shall have the following rights:
Authorized person can drive the vehicle in or outside the kingdom according the authorization type.
Traffic violations are registered directly against the authorized person.

To enable newly married Saudis to issue family register card online, and it will be delivered to their registered Wasel address through postal service.

To enable employer to issue a final exit visa during the probationary period for domestic worker.

To enable citizens to issue Saudi Arabian passport online.

This e-service enables users to enquire about their Istiqdam requests.

To enable martyrs of duty’s family members to request Civil Affairs services at home.

To enable to communicate online with the emirates of regions and sectors of the ministry of interior.

The service enables you to issue a Saudi passport for your family members under 10 years of age, who did not enroll their fingerprints in the MoI systems.

The service enables you to renew the Saudi passport of your family members under 10 years of age online, with an option to deliver the passport through the Saudi Post.

To enable users to extract and print the basic information of domestic workers electronically.

The service enables the citizens to renew their national ID online, without a need to visit the sector; and the documents are delivered to the national address (SPL)

This service allows citizens to activate their National ID for themselves or one of their family members.

This service enables the citizens and residents to bid online on (private, private transport, motorcycle) plates in the auction.

The service enables you to determine the extent of your approval for the other party (the father/mother of your children) to execute some passport services for your family members under 18 years old.

To enable the user to search for prisoners who have been imprisoned because of their inability to pay back debts, to contribute full or partial of outstanding sum required to release the prisoner.

The service enables the citizen to issue an e-permit to carry a weapon in order to move from a region to another one.

It enables an individual to book an appointment at the police departments to perform any of the following services:

The service enables you to print Hajj permits for yourself, your family members and sponsored individuals. If your companions want to print permits, they must log in to Absher and print them, or they can print them through the campaign staff.

To enable prisoners’ relatives who are registered and activated in the prison system to book appointments to visit relatives.

To enable non-Saudis, who reside in the kingdom, to request approval to own a property inside the kingdom.

This service enables citizen and resident inside the Kingdom to inquire about the information of their driving license

The service enables the citizens and residents to inquire and verify that their fingerprints have been enrolled in the MoI systems.

The service enables the resident to inquire about his/her health insurance validity in the MoI systems.

This e-service enables users to enquire about the Vehicle Insurance Validity.

The service is used to inquire validity, type and details of Exit/Re-entry Visa.

The service enables the residents to verify the health insurance validity in their records at the Ministry of Interior.

This service enables user to view the request that sent from sectors. You can either accept or reject the request. You can also review request submitted previously, whether approved or rejected.

The service enables you to inquire about and view valid reports.

This service enables individuals to inquire about and review Absher valid reports.

To enable users to inquire about funds available in heir service account.

To enable a resident, an employer, or the GCC citizens to inquire about the border number that is recorded in the Saudi passport system.

The service enables citizens and residents in the kingdom to inquire about the driving license information.

This service enables citizens and residents to review online, violations logged by government agencies participating in the service.

This e-service enables residents and citizens to enquire about their eligibility or their family members' eligibility to perform Hajj this year, by verifying that they have not performed Hajj in the previous five years.

This service enables citizens and residents to inquire about the status of their Hajj permit.

The service enables the citizens and residents to enquire about the iqama expiry information.

To enable citizen to enquire about the National ID Number “NIN” validity information.

The service displays to the citizens and residents the statement about all the workers and visitors arriving in the kingdom during the last three months and no resident identities have been issued for them.

The service enables citizens and residents to inquire about impounded vehicles in more than 340 reservation sites; the service shows the vehicle type, along with the place and date of reservation.

To enable Citizens and Residents to inquire about a resident report.

This service enables the citizens and residents to inquire about their traffic violations and those of their family members.

The service enables visitors to inquire about traffic violations logged against them

The service enables the users to inquire about their Travel Records over the past years.

To allow parents to register newborns online.

This service enables citizen, resident and visitor to register in Absher Platform then activate his/her account through activation channels

To enable users with family members or domestic workers to issue an exit/re-entry or final exit visa.

To enable citizens to renew Saudi Arabian passport online.

To enable a user to report missing documents through his/her own account.

This service enables the user to report a lost death certificate for a deceased family member.

This service enables you report a stolen vehicle by reviewing the terms of the service and filling out the application and acknowledgment of the undertaking.

To enable users registered and activated in Absher platform report the absence of their domestic worker.

This service enables you to report a stealing of loss of vehicle plates, by reviewing the service terms and filling the request and agree to the acknowledgment.

This service allows citizens to request a replacement of a damaged ID electronically, with a new document delivered to the beneficiary registered address without the need to visit the civil affairs offices.

This service allows citizens to request a replacement of a lost ID electronically, with a new document delivered to the beneficiary registered address without the need to visit the civil affairs offices.

This service enables the user to replace their vehicle’s plate with a long plate with a distinctive logo.

To enable users to request a Permit to enter Makkah during the Hajj season for his domestic workers. If the permit is approved, user will be notified and can print the approved permit.

To enable users to reset their passwords

This service enables the resident to display: personal information, residence data, visa data, Hajj data, and other data.

To enable martyrs of duty’s family members to book an exceptional appointment to visit Civil Affairs offices.

This service enable individuals to communicate with the General Directorate of Civil Affairs, and to facilitate the process of submitting complaints, observations, and suggestions to the General Directorates of Civil Affairs in the regions and provinces.

To enable the elderly and citizens with special needs to request Civil Affairs Service at home.

To enable individuals to submit request to the passport department; it also allows inquiry about the requests.

To enable users to upload requests with Ministerial Agency of Civil Affairs, to execute any of the following services:
- Tahsen
• Suggestion, Complaints and Notes
- National ID Services
• Request Change of Qualification
• Linking Children ID with Parent ID
• Correction of Marital Status
• Edit the Name in English

This service enables individuals to submit a request to the traffic department to install an alert (safety) device for establishments

The service enables individuals to submit and follow up requests, online, through Absher platform with the sectors or governorates in the Kingdom of Saudi Arabia.

To enable users who are registered and activated in “Absher” platform to transfer the services of domestic workers online.

To enable the users to issue and cancel travel permits for family members.

Through this service, you can add a new address or update the current address to be used for the VAT invoice by the Zakat, Tax and Customs Authority and for the delivery of government documents or requests that will be made through the Absher platform.

This service enables the user to update the mobile number registered in Absher after logging in

To enable users to update the information of passports of their sponsored individuals online.

This service allows the beneficiary to verify the citizen data document that was issued by “Bayanati Plus” service

The service enables citizens and residents in various regions of the Kingdom to scrap their abandoned and damaged vehicles after reviewing the authenticated centers on Absher platform

The service enables individuals to sell a private vehicle and transfer its ownership online, after agreeing with the buyer and inspecting the vehicle.

This service enables individuals to request a vehicle repair permit electronically without the need to visit traffic department.

This service enables individuals to submit a request for replacement for damaged and missing plates, besides requesting plates with a distinguished logo or a longitudinal shape.

To enable users to renew their vehicles registration online.

This service allows users to verify the data on a birth certificate.

This service allows users to verify the data on a death certificate.

This service allows citizens and residents to view the digital birth certificate of a beneficiary or a family member, with the ability to print it.

This service allows citizens and residents to view a death certificate digitally and print it for a family member, parent, or sponsored employee.

This service enable the beneficiary to view the “digital ID”

This service enable the beneficiary to view the “digital family register”

This service enables the resident to issue an exit and reentry visa or request a final exit visa for the resident

The service enables the issuance of a visitor report and accessing the basic information electronically.

This service allows the user to view and renew all the licenses for weapons that registered under the user's Id.

The service enables a user to transfer a weapon ownership through Absher platform.

This service allows individual to inquire about Weapon License.