Absher User Guide

Expatriate Affairs

Public Security

Emirates of Regions

Ministry of Hajj

Public Prosecution

General Services

Citizenمواطن

Residentمقيم

Visitorزائر

Allالكل
Civil Affairsالأحوال المدنية
Passportالجوازات
Prisonsالسجون
Public Securityالأمن العام
Trafficالمرور

Allالكل
Investorsالمستثمرون
Mothersالأمهات
Newbornالمواليد
Pilgrimsالحجاج
The Elderlyكبار السن

بحث

This service allows citizens to request a replacement of a damaged ID electronically, with a new document delivered to the beneficiary registered address without the need to visit the civil affairs offices.

• Login to Absher platform and choose Civil Affairs Services > National Identity Services
• Select “Replacement for a damaged ID request”
• The system displays the user's national ID data.
• Review the data and select "Continue".
• Attach a new photo and select "Next".
• The personal photo’s compliance with the conditions is verified automatically.
• Select an Address.
• Acknowledge the validity of the entered data, paying the delivery fees and selecting "Next".
• A reference number will be generated and the order is saved.

FAQs

Citizens who are registered and activated in Absher platform.

Platform / Application

Arabic / English

Platform: March 2023

• Login to Absher platform and choose Civil Affairs Services > National Identity Services
• Select “Replacement for a damaged ID request”
• The system displays the user's national ID data.
• Review the data and select "Continue".
• Attach a new photo and select "Next".
• The personal photo’s compliance with the conditions is verified automatically.
• Select an Address.
• Acknowledge the validity of the entered data, paying the delivery fees and selecting "Next".
• A reference number will be generated and the order is saved.

Last Updated: Monday 04 September 2023

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